an experience but wont repeat it
Aesthetically the hotel is amazing, however we soon realised that perhaps it was so confident with being a conceptual and unique hotel that it forgot how to look after its guests.
It seems to be aimed at patrons who want an almost organic "hippy" environment, but is actually teetering on being quite arrogant, pretentious and at times corporate. The shared areas (lobby/bar etc) are all so dimly lit that even the receptionist(s) seem to be half asleep and almost unaware that you are there.
I agree that it is nice to feel at home enough to discover things for yourself, make use of the books, computer and DVDs that are in the reception area.but we found that being left to your own devices to that extent meant that we missed out on some amenities.
Yes the place is different and fashionable, but you never really feel comfortable or that you are being looked after and several times we were promised phone calls and were let down.
The price of food, drinks and amenities fits in with the general price of things in Nice but as value for money it is plain ludicrous. The menu for food boasts on being biological, healthy etc, yet you pay through the nose for a substantially small portion, and considering you help yourself, including if you want room service which doesn�t exist, and aren't paying for service you do notice the price of things.
The spa was shut most of the time we were there so we couldn't make use of that at all. And every time we tried to organise a massage we were told we didn�t have to book it just to turn up and ask when we wanted it...however every time we were told the masseur was busy, wasn't in, to come back the next day or that they would call us when they had managed to track him/her down. Albeit to say we never had a massage.
The summing pool on the roof was truly spectacular, and I can�t find fault with that..The views were worth it all.
I do feel like I have found a lot of fault but I also feel let down by what should have been a unique and fantastic experience and although I will tell people about it I don�t think I will be recommending they go.
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