Watch Out For \"BOBBY\"!
This place would have gotten a 5 STAR rating from me as my husband and I found the inn to be very comfortable, peaceful and the staff generally respectful & helpful. Unfortunately, I have lowered the rating considerably - because of "BOBBY"...
A week after my stay, (and though I was starting to feel somewhat silly about it) I called the inn again after having tried for several days to track a lost pillow and got - "BOBBY" on the phone. (The day I'd checked out I had called to let them know that I had left it. A week later we were still working on it.) I had never spoken to "BOBBY" before. As I tried to get the story out, he let me know that he knew nothing about my story and that he was not finding it interesting enough to keep from interrupting in an attempt to steer the conversation away from actually having to do something about it. I wanted to speak to the woman who had last been helping me or leave a message for her. He wanted to know where I bought the pillow; he told me how busy they are; he said that he'd have to search every room and examine 600 pillows (apparently they own the motel across the street) to find it; he told me that he would put an APB on the pillow and I should call back in a week. Through all this I did not lose my temper. I did question his hostility (his delivery is something short of droll, but hyper - very hyper) and in the end, I absolutely lost my temper. I suppose I will never see my pillow now and I will miss the stupid thing as I have had it for over 20 years (at this "BOBBY" expressed incredulity and commented that he had a baby blanket once)... Enough about "BOBBY".
I'd like to (at least) thank the helpful woman, who on 8/16 & 17 (?) attempted (without making me feel like an idiot) to hunt down the pillow and though she didn't get back to me, (hence my call which got me - "BOBBY") she was trying to help. And thank you William (?) who had sent a pillow to me earlier in the week, but it was not The Pillow. Thanks for trying.
If it is necessary to qualify the reason for having sought the return of my possession, (and it shouldn‘t be) here's why; The Pillow is a dense feather one on which I always sleep and as I have arthritis in my neck, it makes my nights a good deal more tolerable. It’s extremely comfortable and whoever has it; you've got a fine friend there...
And "BOBBY"; you're in the wrong business. You would make a good bouncer, security guard, traffic cop, body guard (no gun), civil servant (obnoxious functionary variety), D grade politician. No hospitality work.
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