Let me begin with...I don't know where these people stayed, but it couldn't have been at the same place I just got back from! The living room furniture was indoor/outdoor furniture and beaten up. The beds in both bedrooms were hard as rocks. I don't just mean firm, I mean out of four adults, none of us could sleep even after walking the parks for 12 hours a day! When I called and asked if all the rooms were this bad, they told me yes. The whirlpool tub that is raved about...hadn't been cleaned in goodness knows how long. We didn't even dare use it because of all the debris in the jets. The road noise from the strip is not what you expect from a "resort" that charges as much as they do a night...very loud. And don't even get me going on Fernando! He called every morning to "invite" us to breakfast...to try and sell us into the timeshare that this property really is! The walls were so paper thin between our room and the neighbor that we could hear them take a bath, watch TV, and you can imagine the rest! The staff, while kind, were very unprofessional. Some call it homey, I call it watching TV while working. They do not even provide the rooms with coffee. They give you a list a half a mile long when you check in...they want you to count the silver ware, the measuring cups, etc. So when we went to check out (after having to strip our beds, gather the towels and put them in the tubs, oh yeah and load the dishwasher and get it running) i asked for a manager to inspect the premises to avoid being charged additional fees they refused. They told me we had to leave before it would be inspected. I finally had three people look the place over and signed off after much adieu. The location of this "resort" was the only benefit to staying here. This "resort" is listed as being a "condo" when in all actuality it nothing more than a revamped MOTEL! And not revamped well, the cabinets lean, the floors aren't level, nothing is square. Here is the biggest kick...we won this at a function for a fraction of what it actually costs to stay here and I still wouldn't stay here again, even at a much reduced rate. I am in the process of sending in my review to the company...I am sure they won't enjoy it very much. If looking at spending what they charge a night for this very unpleasant dump, look into renting a home just a few miles away for the same money but with the added convenience of having your own private pool and better beds.
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