Room was dirty. Three of us stayed in the rm & every day they left just 2 wash clothes. One day no towels. They didn't vacume our room the whole week we stayed there. Nasty cup of water with cig. butts on the balcony when we got there & still there when we left. One day didn't service our room at all. Keys kept decoding themselves. Power was out for 12 hrs one of the days. They purposefully decoded our keys 20 minutes before check out time when they had a valid credit card on file. I was told I could pay cash for my room but they put it on the card anyway. I couldn't get my car out of the garage because of the decoded keys, upon which their valet parking attendants began yelling at me to get out of the way. I went in & told all of this to the front desk clerk as well as the manager on duty. No one to this day has said they are sorry not even one time. I guess that means they are not. You don't expect this kind of service from a hilton hotel. I love Savannah but this experience has made me not want to return ever again.
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