the rudeness was very apparent.
This is my husband and my 4th trip to Palm Island Resort in Placida, Florida.
In the past we always enjoyed the place, but this year was very different. An especially rude person was the reception desk person named Marti.She seemed to have a chip on her shoulder from day one. There was no welcome nor even a smile. She was rude and indifferent. She seemed much more interested in making sure we paid (we always have and are repeat guests), and her attitude ruined our trip. She made unkind comments about a member of our family to another staff member, and this was reported back to us. She is a very poor ambassador for the place, and if she is still there, we will not return.
As far as we are concerned, her attitude ruined our trip
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