A big disappointment
My husband & I recently stayed at The Gideon for 1 night as our niece was getting married at the Hall of Springs. When I booked the room I advised that I was disabled & was told they would book me a wheel chair accessible room. Which meant the bathroom had no tub, you could bring your wheelchair into the shower. When we checked in I was given a room on the 4th floor, way down a hall & into a small alcove. The room was dusted but nothing else was clean. I wouldn't even shower in that moldy, dirty bathroom. The window was falling apart & wouldn't stay open without a stick. I was terrified thinking if something happened there was no way our for me. I could not believe they would put a disabled person in such danger so far from an elevator & no emergency exit. I was told there was no other rooms. This place needs some serious renovations. I cannot attest to the food or room service as we did not eat there and we didn't use the spa. The parking was also not very convenient. I was really looking forward to staying in what I thought would be a beautiful Hotel. That was my one & only stay there. L & R Casey
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