I'm still arguing with them over a reservation screw up. The manager is totally incompetant. He can't even figure out how to change his voicemail message. That is, if he even answers his voicemail at all. The staff is just dumb, dumb, dumb...If you go to this hotel, document every conversation you have who it was with. Because they screw up then turn it around on you and ask how you can prove you were told x, y, and z.
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