My partner booked us a weekend stay at the Breaffy House resort using their online booking system. There are two hotels in the resort and each has its own web page. We booked through the web page for the old Breaffy House Hotel but when we arrived we found that we were booked into the International Sports Hotel.
There are some nice pathways through the grounds, a children’s playground, some eateries, bars (very small in the old hotel), a spa and fitness facilities – the latter does not have classes at the weekend, nor does it have adult-only swim times at the weekend. The extra sports facilities are not yet operational and are geared more to team sports than to weekend visitors. My impression is that the hotel is better suited to sports teams, families with young children and wedding guests than it is to holidaying couples.
But had a two-night plus dinner package (at 340 Euro) – for dinner we were also booked into the Sports Hotel restaurant (actually a Bistro). I was looking forward to it as my partner had been able to specify that I could not eat gluten on the website when he was booking. Because we were there on a weekend package we were given a ‘Supervalue’ Menu to choose from, with limited choice, much of it containind wheat. The waiting staff did not have a good level of English and did not have training regarding food allergies, despite the fact that the website suggests that allergies can be catered for. Between us we had a very small portion of vegetable soup with brown bread, a ceasar salad made with dried parmesan powder from a shaker container (no croutons), a small bowl of pasta with a tomato sauce, and a very nice piece of salmon that was coated in a sauce that, from my reaction to it, clearly contained a tonne of wheat. By the way, the small soup and bowl of pasta were for my 6’ 3” tall partner. We didn’t bother with the sad selection of desserts. The total value of what we ate was 40 Euro. I would describe the style of the food somewhere between ‘small portions of middling country pub food’ and ‘mid 1980s posh canteen food’.
I was very happy with the room that was very clean with a comfortable bed and nice en-suite. There was a door that connected to an adjacent bedroom that was locked for obvious reasons. I was a lot less happy by the early hours of the morning after an extended period of listening to the snoring of the occupant in the next room – the adjoining door allows you to hear all the business of your nearest neighbours. After a while I went and requested a room change, was told by the night porter that the hotel was fully booked, that someone would be sent to ask my neighbour to keep the noise down (I did point out that people are not able to control the volume at which they snore) and that my room would be phoned in five minutes or so to check that everything was alright. No-one came and the room was not telephoned – but the corridor was a lot more quiet (though the snoring was still audible) and I tried sleeping there for a while – not that comfy though. An hour later I went back into my room, by which time my partner was also fully awake and we decided enough was enough and we should leave. When we had checked out and loaded the car, a manager offered us tea and coffee and a room change! We only stayed one of the two nights and had no breakfasts. The senior management were subsequently very efficient and charged us 150 Euro instead of the full weekend rate. Given the 40 Euro of food, this works out at 110 Euro for a double room only for one night. It was a bit more expensive than Jurys or Bewleys in Dublin and I would rate them the same– while these hotels don’t have extra sports facilities and nice walks, they have very high profile expensive locations, better food and much better sound-proofing.
In summary: beware the online booking system, don’t eat there if you have any special dietary requirements, take earplugs, and don’t think that a ‘special package’ means good value.