over charged and over promised
We were told check in was 4:00 pm and they said it could be earlier, not. Iwent there at 4 and they had to have a priority put on my room and we got in at 4:50. I got a pool side room and our relatives didn't and they were in at 1:20. I asked why they wouldn't clean a more exspensive room first but they blew me off. They werecompletly under staffed and didn't care or even offer me a discount or any compensation.
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