Worst hotel ever!!!!
This Hotel is a complete joke. First of all, it is completely over-priced at $175 a night (with AAA card). The rooms were disgustingly dirty with loose hair all over the place and a sticky bathroom floor. The beds had springs sticking into our backs as we did not get any sleep at all. One person in our group ordered a moldy bagel in the morning at the Restaurant, and there were rats running around the pool in the evening. This isn't even the worst of it. Our group returned on Saturday evening at around 1 in the morning to the late night hotel manager standing in front of our place with an eviction notice for being too loud. We were not even at the hotel that evening so could not have been the ones making noise. He refused to listen to us and called the police on us. UNBELIEVABLE!!!! After the police came and left, since that was a waste of their time, I entered the lobby asking for the night manager's name which of course was refused to be given. I talked to the morning manager, who also refused to give me any names. The guy at the front desk also made me feel that I was the jerk. I was as respectful as I could be in this matter as I am quite mellow. So the only way I can hurt this god awful company is by writing reviews like this. This story is true in every aspect. I hope you will not decide to stay here as there are far better hotels in the Santa Barbara area.
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