Never going back!!!
I had heard mixed things about this place but decided to try it out myself. My friends always raved about the girls at the front desk, the big bathtubs and the location but I guess thats because those were the only good things the hotel has to offer. I had double and triple checked my reservations but by the time I got there, the older woman who owns the place told me an employee had erased everything and deleted all reservations so I could not have the room I requested. She was very rude the entire time and I felt like I was being scolded by someones very unkind grandma. And come to find out, the room I requested hadnt been cleaned because she doesnt believe in having a maid in every day. I was looking forward to taking a bath before dinner with my boyfriend but the tub looked dirty and had mold in every corner, the water also dripped out and couldnt quite get hot enough. By the time we went back to talk to the owner, one of the younger girls were in charge and said they could not do anything and we needed to talk to the owner! We left before we got too heated and went to eat at a very nice Mexican restaurant, with gorgeous gardens. We laughed and had fun and forgot all about our room issues, then by the time we got back the same younger girl told us she had tried fixing up our room for us but didnt have much luck with the water. We were still pleased once we got back to our room, she had cleaned the tub, gone over every surface and sprayed something nicely scented. If you ever go, make sure Sara is the one to help you, she made our experience a good one and shes helped the majority of our friends. The owner was back by the time we got back from the bar and was already setting up breakfast, she kept an eye on us and made us feel unwelcomed when all we did was walk back to our room. We tried to forget the breakfast we saw the night before and indulge in it anyway but everything was stale, the milk was warm and curdled, the jam was warm and the plates looked like leftover food shoved together. We left quickly after that so we wouldnt be charged a late check out fee and so we could actually eat a quality breakfast. After explaining our issues to the owner while we were checking out, she told us it was not her issue because this is a historic building, she could not control the pipes or water pressure.
I recommend only going to stay if you want to waste your money paying for amenities you arent able to use or to sit a room that isnt entirely cleaned.
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