What a disappointment...truly not....
If you are thinking 5 star...think more of a 1 and a half star (in accomadations). In terms of service from the front desk some of the staff were a 5 star and others did not rate a star at all. Since we were returning back to Genoa...we ended up staying at a 2 Star...that turned out to be a 5 star in every sense of the word. We had a wonderful 5 day stay....unlike the "5" star Grand Hotel Savoia. Watch to make sure that the points are logged for your air travel...they are not on target in keeping their word to do so....even with all the info having been provided. All in all...do not waste your money. The only true claim to fame for the Hotel...is that it is a stone throw to the main train station and walking distance to the horrible cruise ship MSC line.
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