The worst experience ever
Haven't seen more unfriendly hospitality staff in my life. Reached hotel to find out they cancelled all reservations including myself. No information conveyed to me. I would recommend everyone to stay away from this hotel - they can cancel confirmed reservations at their whims and fancies. I asked for reasons of cancellation in writing, they wouldn't do that. Verbally, the lady at the reception said that they have rooms available at their price and not at the price I reserved the room. I had reserved the room at USD 59 for the night more than a month back and she said I had to take a minimum of 2 nights at USD 264 a night plus taxes.
Thank you for reporting abuse on this Yahoo Travel review.
We appreciate your input and will resolve the issue as soon as possible.
By notifying us of the abuse, you're helping to ensure a quality experience for other Yahoo Travel users just like you.