BAD SERVICE IN RESTAURANT! REALLY BAD!!!
My family and I were in Baker to go to Sumpter Days on May 23, 2009.
That evening we decided to have a nice dinner at the Geiser Grand Hotel...
What a horrible mistake...the service was extremely terrible, the waitress was very slow and inattentive, disappearing for long periods of time before we would see her again. After we had been there nearly an hour, still with no food, we very nicely told the manager of the restaurant about the poor service and she immediately coped an attitude, telling us that since we didn't have a reservation she had already told us it would be hard to get a table, we informed her that she'd told us we could have a table in 30 to 40 minutes and we told her we would wait. When the food finally got there,one of my son's onion rings had a big hair in it! The waitress was apologetic but again when the manager finally came over she said, "So what's YOUR story." She the began arguing with us about the service and saying we hadn't been there as long as we said we had. She did finally say maybe she could adjust the bill and we said the whole meal should be comped and I suggested we leave. We got up and left with everyone's meal uneaten. I have never in my life had such a bad experience at a restaurant. The food is barely adequate ( the two bites that I took!) and the prices are extremely high, i.e. a small bowl of pasta $23.00! So if you are traveling and looking for a nice place to have dinner pass this place by, keep on going to Ontario, there are great places to eat there.
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