Mediocre at best
The suite was just ok but the housekeeping was pitiful. The jet tub was dirty and after we requested it be cleaned, they didn't bother to clean it more than ONCE during our 7 night stay! A pocket magnifying mirror came up missing one day during our stay and the head housekeeper marched the housekeepers up to our room to tell me they didn't take it. Wow, that was helpful. If it got broken, it was $15 and I could replace it but it was left next to my computer keyboard when we left and when we returned about 4 hours later, it was gone. Our sheets were only changed a couple of times which is fine, but I would have been informed that was their policy. A guest who was drunk was at the pool and dropped her coffee mug, breaking it and leaving shards all over. The desk didn't watch the pool very well to see this. When we checked out, the lady asked how our stay was and I said it was just ok. She questioned me about why I felt that way. When I told her, she said, well you should have told us sooner, getting a bit testy. She is probably right. I should have, but who thinks they should have to tell a hotel to clean the rooms properly. After the first complaint about the jet tub being dirty, I would have thought they would have paid more attention to the cleaning of the room. We would not stay here again. Others might have better luck than we did. The pool was nice.
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