I can honestly say that this was the worst Hampton Inn that we have stayed at. The pool was very dirty and unkept and the most disappointed thing re: the pool area was that it didn't have a hot tub. The food selection was very poor and limited. Hampton Inn and Suites are known all over the U.S. for having comfortable beds but this particular Hampton Inn had beds as hard as a rock!! On the day of my son's doctor appointment, the maids came in to clean and we came back to missing shoes-go figure. Last but not least, the staff failed to credit my credit card correctly on two occassions so beware. Had this been my first experience in a Hampton Inn I would most likely never go back. If your driving through Elk Grove, stay at the Hampton Inn and Suites there because the beds alone will make you never want to get out of them. The service and food in Elk Grove was fabulous!!!! Safe travels...
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