Poor service, room smells like nursing home
We stayed here for two nights because my daughter was a contestant for Wheel of fortune.We are very dissappointed for the following reasons:
1. Room service - the room smells like a nursing home. We asked for extra pillows because they are all flat, did not get any pillows because none are available. We got there Sunday 6pm no more maid service, because they all already went home. The room is musty and thermostat does not work.Asked for the handyman to fix, nobody came No internet connection in our room.
2. Front lobby staff - not friendly and unknowledgeable.We asked for sightseeing tours @ the area,have to ask her boss about this.Took her an hour to find out. Even calling the cab no numbers ready on hand
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