This place has really gone downhill!
Have stayed here several times over the past 10 years and during our last visit, we were surprised at how bad it's gotten. Walls are paper thin (always have been). Could LITERALLY hear every word our neighbors were saying and they weren't being loud. 2 of the 3 machines in fitness room were broken. Breakfast at Verto's was good but service awful! And breakfast IS NOT included! Rooms weren't clean. There aren't even matress pads on beds; just flat pads and ill-fitting sheets that slide around all night. Still has old bedspreads, stiff - falls off bed. Sheets seemed to have been slept in. Towels very thin and rough. If we weren't out of the room by 11:00 a.m., they wouldn't refresh our room AND we had to go to the front desk to get new towels. I've never experienced that and I've stayed in A LOT of hotels! Floor wasn't vacuumed and bathroom wasn't super clean. We like staying here for the indoor pool that the kids love to swim in, but we were so disappointed with this last visit, we will not stay here again.
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