Report Abuse

Last night spoiled much of the fun

To begin, I've never given a hotel a bad review as my wife and I are pretty adaptable travelers. I was set to give the ME a good review except for unreliable WiFi until our last night, which unfortunately was New Year's eve. All week, the ME had been pushing their NE eve party at $250 USD per person. That was for dinner and some DJs by the pool. As there were 4 of us, $1,000 for dinner and some music seemed extravagant so we opted to just have dinner in one of the hotel restaurants. What we found was that unless you went to the party, you were out of luck as far as eating. We weren't even able to get a drink in the bar. After trying every restaurant, we finally were told we might have been able to eat if we had made reservations earlier in the week. Never a word was said about needing reservations simply to eat as they weren't necessary earlier but apparently they were pushing the party. I asked to talk to the hotel manager, and my request was refused. We went across the street to the mall and all the restaurants there closed early so we all went without dinner our last night in Cancun. A sad ending to an expensive week in Cancun (2 ocean-view rooms for a week over a holiday period.) Next time to Cancun, it certainly will not be the ME Cancun and it's too bad because we kind of liked the place until the end spoiled it all.