We booked and confirmed 4 rooms for our children's families and ourselves this Easter. Only half of our confirmations were honored. The 2 rooms we had for confired for Thursday evening were not available for our group until the following day. Our son's family and daughter's family had to spend that night in another hotel. The hotel staff was understanding of our MAJOR dissapointment and did compensate us for this.
Unfortunately our rooms were not together as we were told they would be when making the reservation. The thing that made this worse was that the room next to us had a large group of people that made a lot of noise until 2:30 both Friday and Satuday evenings. This kept made it very hard for us and our daughter's family, that was close to our room, to sleep.
The soundproofing in the rooms is not very effective!
The grounds are beautiful and well kept. The staff works hard to keep them that way.
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