Restaurant service has gone downhill
We like to stop off at the Sherman Inn for dinner when we're driving through Indiana. In the past we've had great service, servers quick to take our orders and ask us if we want anything. This last time we stopped, the new management clearly does not know how to assign wait stations. Our waiter was assigned to our table and to a private room on the other side of the first floor! It took half an hour until another waitress (who could have taken our order) found him. To his credit, he was very apologetic and did everything he could to get our order in and our food out to us. However, the other servers--an older woman and two teenagers--stood around and either ignored us or glared at us. Maybe because we had three kids with us? They waited on all the other people around us, but our table apparently was handed to this poor guy who was also serving the private room. That is poor restaurant management. A waiter's assigned tables should be in the same area, so he can be responsive to the needs of the diners.
The food at the restaurant is good, but the portions have gone down in recent years. My husband ordered a German chicken dish that consisted of two very small cutlets under sauce. He had to eat our kids' leftover food to fill up. Sure they offer a salad bar, but for fifteen dollars we'd expect more than two three-inch chicken cutlets.
We will probably not be stopping off at the Sherman House again.
Thank you for reporting abuse on this Yahoo Travel review.
We appreciate your input and will resolve the issue as soon as possible.
By notifying us of the abuse, you're helping to ensure a quality experience for other Yahoo Travel users just like you.