tried to charge more money than in reservation
This was the first time the positive revievs were not true! This hotel is quite outworn, our shower first did not work at all, then (2nd day) worked, if you applied a lot of strength. Continental breakfast was poor (no tables, no seats, toast and coffee had to be taken back to room).
The worst thing: the reception tried (with us and the customer who checked out immediately before us) to charge more money than was stated on the reservation (excluding tax). I had booked for an adult and 1 child (14). When we came, she said that the internet booking was not correct (?), and that I would have to pay for an extra person (because the child was over 10 - what I had stated in the booking), which I refused, because the paper in my hand had the correct data. When we checked out, she again tried to charge the extra money (which I again refused) and then tried to charge an extra "booking fee" (?)
The wireless internet worked well in the lobby, rarely in the room.
I would not come back to this hotel!
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