My husband and I have been here several times, however we tried to cancel a reservation ONE day after making it, because we had a sick child...boy oh boy their fangs came out!!!!!! They, Juan and Shane were both rude and NASTY! All they care about is the money in their pocket! We tried to make a date later in the season and of course they wanted to charged us an arm and a leg extra!!!! We have been repeat customers and this is how we were treated, shameful! Then acting like they would squeeze us in when they almost always have a vacancy sign up like they did they evening we stayed. They gave us a "city view" room this time, YUCK up allllll night with the noise of the city at last ending just in time for the mail trucks across the ally to start loading up the mail @ 4am. The hotel is run down, smelly and I now have bed bug bites on my feet and lower legs...GROSS! They have a nice location if you never mess with the staff and wear socks and don't mind overpaying and don't try to drink the coffee in the room, yuck! They are rude and do not care about the clients only the MONEY! They charged our credit card without approval! YUCK
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