Report Abuse
Review title
You are here today?
Review excerpt
We had a long in advance confirmed reservation for 3 nights but they thought the 3 nights began a day later. They did have a room for the night but said we would need to move to their affiliated hotel for the next two nights "only a few blocks away". (You would think they'd have had the rooms for the nights "they" expected us.) At 329 Ontario we saw no restaurant or fitness room and were not offered breakfast, but comfortable rooms & decent internet. At their Rue St Denis location (an 8 -9 minute walk, across from the hospital, still under rennovation w/a makeshift reception area) we had a bedroom & living room (onto which the glass shower door opened & in which the sink was located). Nicely decorated rooms. Continuous knocking noise in one wall all day & all night, at least it was not in the bedroom. Wireless internet service was intermittent to non-existent.
Thank you for reporting abuse on this Yahoo! Travel review.
We appreciate your input and will resolve the issue as soon as possible.
By notifying us of the abuse, you're helping to ensure a quality experience for other Yahoo! Travel users just like you.