Was a little surprised by the negative reviews.... Yes the rooms are a little small but do you really do anything but sleep there? The lady at the front desk when we checked in was absolutely delightful (didn't catch her name) As for the noise levels anywhere you stay there is activity and noise unless your in the top floor penthouse. The price was right, the service was great and the location is fabulous!!!! As for a hard bed??? Hmm I didn't notice since I slept like a baby.... Don't let ONE BAD EGG of customer service ruin your stay.... Some people are just naturally rude and unfriendly.... Look at them and feel sadness that they just don't get it and belong in a cubicle by themselves working.... It takes all kinds to make the world go around..... Let the happy and positive of your experience out-weigh the negative.... Give it another try you might like it :) Heading back to stay again today....
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