How about a little guest service!!
When my husband stayed at this establishment; I experienced rudeness and a condisending attitudes from the desk personnel. When the phone in his room was out of order no one could deliver a message to him that he was needed to phone home; they were either unable to deliver a message to him, or leave a note on his door. The different shifts did not tell each other information between themselves. I was left to call long distance to the hotel several times and finally on the second day I was told that his phone would not be repaired and that they were too busy to tell him that he needed to phone home or that his wife had called several times, when he came into the office the next morning!! The staff member that I spoke to was rude and uncaring. She showed that the guest was the least of her worries. Fortunately no one had died or gone to the hospital!!!
Thank you for reporting abuse on this Yahoo Travel review.
We appreciate your input and will resolve the issue as soon as possible.
By notifying us of the abuse, you're helping to ensure a quality experience for other Yahoo Travel users just like you.