Report Abuse
Review title
VERY Dirty Pool
Review excerpt
The hotel was gorgeous, the staff and the room was very nice. We ran into a problem because we had promised my 5 year old all day that she could swim in the "nice, warm pool." Unfortunately, the pool heater was broken because someone let the water get too low and let the heater burn up. When we were told this at 2PM, I noticed debris in the corners of the pool. We were told the pool would be fixed in a couple hours. We went back at 6PM and the pool was still not warm. I let my little one swim for a few minutes because I had promised all day. The debris from earlier in the day was still there along with a hair ball the size of a golf ball that really freaked my child out. We decided to leave when a used band-aid floated right beside her. You would think such a nice place would take better care of their pool.
Thank you for reporting abuse on this Yahoo! Travel review.
We appreciate your input and will resolve the issue as soon as possible.
By notifying us of the abuse, you're helping to ensure a quality experience for other Yahoo! Travel users just like you.